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Trainingby Stephanie ForsheeAugust 11, 2016

The Doctor Is In

Howard ‘Doc’ Schwartz has technically been in the car business for 50 years, but he treats every day like it’s his first.

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Dealer Opsby Tom HudsonAugust 10, 2016

Sweat the Small Stuff

When it comes to regulations such as Truth in Lending and Reg Z, there are no technicalities, only violations.

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Digitalby Cliff VanMeterAugust 10, 2016

Get More Out of Facebook

Use the 1-2-3 method for managing engagement on Facebook and the Rule of 5 to keep from becoming overbearing.

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Dealer Opsby Eric JudsonAugust 9, 2016

Protecting Your Dealership Through Proper Screening

A New York dealer is in hot water after hiring an F&I professional four months after he was indicted for defrauding customers at another dealership.

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Complianceby JimAugust 4, 2016

Certified for the Future

The magazine’s compliance pro breaks down Compliance Summit’s new certification component. He explains how it’s designed to address the industry’s true regulator.

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Dealer Opsby Tony TroussovAugust 2, 2016

3 Keys to Millennial Training

Dealers are using relatable content, brevity, and new technology to design new training modules for their youngest staffers.

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DigitalCover Storyby Troy SmithAugust 2, 2016

How to Hit the Microtarget

Dealers are driving timely, relevant communications with data-driven microtargeting. Digital marketing expert explains how it’s done and why it works.

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Dealer Opsby David GesualdoJuly 25, 2016

The Boiling Point

The Dealers’ Choice Awards reflect the will of the voters and the temperature of the industry.

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Digitalby Rico GloverJuly 25, 2016

Good News for Dealers Who Love Bad News

Whether you realize it or not, intent-based search optimization is making or breaking your digital marketing campaigns.

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Trainingby Stephanie ForsheeJuly 21, 2016

Starting in Gear

Harry Klekos puts his all into his first meeting with each customer, and he expects them to be just as upfront as he is.

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