Articles

Dealer Ops•by Tom Hudson•July 21, 2016

Dealer ‘Clipped’ for $2.4 Million

A South Carolina dealer learned the hard way that concealing damage to a used vehicle can result in costs that far outweigh its value.

Dealer Ops•by Eric Marcel•July 18, 2016

4 Benefits of Centralized Accounting

Multistore dealers are using centralized accounting practices to improve consistency, productivity, and customer and partner relationships — and, most importantly, save time and money.

Training•by Dennis McGinn•July 18, 2016

How to Improve Your Recon Turn

Dealers are using time-to-market to improve reconditioning processes, reduce costs, and maximize profits on used-vehicle sales.

Dealer Ops•by Ronald J. Reahard•July 13, 2016

So Many Products, So Little Time

With finance reserve under attack, dealers must be increasingly selective when it comes to F&I products. Top trainer offers guidelines for choosing the products that offer the most value to your dealership and your customers.

Training•by Mike Burgiss •July 13, 2016

World War Gen Z

Members of Generation Z are the anti-Millennials, and they’re coming to a dealership near you.

Digital•Cover Story•by ADT Staff•July 11, 2016

Best of the Best

Dealers honor their favorite vendors, technology providers, trainers, and finance companies in the 12th annual Dealers’ Choice Awards.

Training•by David Gesualdo•June 21, 2016

Road Weary

The publisher returns from a long road trip with regulatory compliance on his mind.

Training•by Jason Heard•June 20, 2016

Sit Back and Unwind

Back-outs are part of the dealership life. What’s your policy?

Training•by Stephanie Forshee•June 17, 2016

Language Skills

David Kim became a 30-car guy by building an impressive base of repeats and referrals among Korean-Americans.

Dealer Ops•by Tom Hudson•June 16, 2016

Look Within

If you’re wondering where all those pesky rules and regulations come from, look no further than the dealer down the street.

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