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Digitalby Rob ChesneyDecember 26, 2007

How To Play By The Rules On eBay Motors

Rob Chesney - To build a solid reputation online, begin by providing every detail you have available regarding vehicles you have listed. For example, take pictures of a vehicle from all angles, including any dents, scratches or other imperfections...

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Dealer Opsby Ryan LinnehanDecember 25, 2007

A BHPH Christmas Carol

Ryan Linnehan - Ben had never been a pleasant man, but since Jacob’s passing, he had been even more of a thorn in the side of Bob Cratchit, the collections manager...

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Trainingby Michael ReesDecember 25, 2007

Sales Professional Recruiting: The Selection Process

Michael Rees - Many dealers like to hire people on the spot (especially salespeople) and let them sink or swim; this is time consuming and expensive. Dealers have to go through the hiring process ...

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Dealer Opsby Greg GoebelDecember 24, 2007

The Glue That Holds It All Together, Special Finance Systems: Part 1

Greg Goebel - I divide “Systems” into four areas that need continual attention, and where loss of focus will quickly cause loss of sales or profits. Those four areas include ...

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Dealer Opsby Ryan LinnehanDecember 23, 2007

Subletting: The Sequal, Choosing What To Outsource

Ryan Linnehan - Focus on the areas your are best at in your operation and leave the rest to trusted experts, even if it means tapping resources outside your company...

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Dealer Opsby David Keller, CPA, CFEDecember 22, 2007

Energize Your Dealership And Your Employees: Six Strategic Steps To Take Today

David Keller - Walk into your dealership tomorrow and begin to look at it differently. Or better yet, why wait until tomorrow? Walk out the front door right now, get into your vehicle and drive around the block...

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Fixed Opsby Don ReedDecember 21, 2007

Evaluate Your Service Department

Don Reed - It doesn't matter what the price of gasoline is or what the interest rates are because there will always be opportunities for improvement in dealing with the retail service customer...

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Dealer Opsby Tom HudsonDecember 20, 2007

Interstate + Internet = Trouble

Thomas B. Hudson, Esq. - When the dealer and the buyer are in different states, a lot of different things are happening. The business models we have seen range from the safest to the more dangerous, from a legal standpoint...

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Dealer Opsby Brian PageDecember 15, 2007

Know The Five Steps Online Shoppers Take

Brian Page - Reaching out to the car buyer at each stage exponentially increases the chance your dealership’s name will be remembered, and ultimately contacted by the consumer when they are ready to buy...

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Digitalby Rob ChesneyDecember 15, 2007

Consider Every Online Offer Or Interaction A Sales Opportunity

Rob Chesney - Every inquiry on eBay Motors is a potential buyer and therefore a relationship that needs time and care to cultivate. The goal is to build that question or offer, no matter how insulting or low, into an understanding and ultimately a...

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