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Dealer Opsby Nicole MunroJanuary 31, 2012

CFPB in Production, Directed by Richard Cordray

With leadership in place, over 700 employees and bulletproof funding, the Consumer Financial Protection Bureau is moving full speed ahead. Attorney Nicole Munro discusses the CFPB's potential reach and how it could impact dealers.

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Digitalby Greg WellsJanuary 30, 2012

Three Conversion Tips for a Great Digital Marketing ROI

Why spend money to drive traffic to a site that doesn’t convert? Greg Wells, business development expert, offers tips to help boost a dealership website’s conversion.

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Dealer Opsby Jennifer Murphy BloodworthJanuary 30, 2012

2011 Special Finance Conference Review

“Amazing,” “wonderfully executed,” “super,” “great,” “fabulous,” “educational”—all of these are words used to describe the 2011 Special Finance Conference.

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Dealer Opsby Tom HudsonJanuary 26, 2012

When the Cops Aren’t the Cops

Recent fraudulent emails to dealerships purporting to be from the FTC prompt attorney Tom Hudson to issue a word of caution to dealers: Make sure any "authorities" who approach the dealership are the real thing before taking any action.

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Protecting Your Auto Dealership From Fraud

David A. Anderson and Wilfredo Fernandez of the firm Citrin Cooperman outline a few of the most common frauds perpetrated in various dealership departments and offer some ways to help prevent them from occurring.

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Dealer Opsby Gene DaughtryJanuary 23, 2012

Tax Time and The Blinding Light of Big Down Payments

Best Ride General Manager Gene Daughtry talks about the lure of big down payments at the BHPH lot during tax season.

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Dealer Opsby Kimberly LongJanuary 20, 2012

Grappone Automotive’s Developing BDC

Over the course of about seven years, Grappone Automotive’s business development center has evolved into a centralized operation that is responsible for 50 percent of the dealership’s monthly sales.

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Dealer Opsby Jennifer Murphy BloodworthJanuary 18, 2012

2011 Auto Finance Survey Results

This year marks the eighth annual Auto Finance Survey administered by Auto Dealer Monthly, and many positives were found in the results.

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Dealer Opsby Brent CarmichaelJanuary 12, 2012

Deal Structures That Make Sense For Everybody Reduce Risk and Increase Reward

In the buy here pay here business, deal structure must be sound, which means it makes sense for the dealer and the customer. Brent Carmichael, BHPH expert, explains the components that make up deal structure—term, payment, interest rate, back-end products, and vehicle.

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Dealer Opsby Tony TroussovJanuary 10, 2012

Five Ways to Turbo-charge Your F&I Team

Trainer and former dealership GM Tony Troussov discusses ways to improve the F&I process to increase profits, customer retention and satisfaction.

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