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Dealer Opsby Paul ChavezMarch 1, 2013

Construction Delays

George Grubbs III’s Infiniti dealership is smack in the middle of a major roadwork zone, but he refuses to let the project create detours between him and his customers.

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Trainingby Daryl K. TaborFebruary 26, 2013

Going Unconventional

Daryl Tabor explores some of the unconventional strategies dealers are employing to drive traffic into the showroom.

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Dealer Opsby Tom HudsonFebruary 26, 2013

Are Car Dealers Racketeers?

The magazine’s legal expert weighs in on a court case involving a consumer’s use of the RICO Act to sue a dealer.

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Digitalby Ali AmirrezvaniFebruary 19, 2013

A Moving Target

Ali Amerrizvani offers three critical items a dealer must get right in 2013 to succeed online.

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Dealer Opsby Jim RadognaFebruary 13, 2013

10 Must-Follow Advertising Guidelines

Jim Radogna offers 10 insights that will help you navigate the sometimes messy business of advertising.

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Digitalby Daryl K. TaborFebruary 13, 2013

Serving Those Who Serve

Daryl Tabor takes a look at one of the largest and loyal customer demographics in the country, and the dealers who go out of their way to serve them.

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Dealer Opsby Kelly WadlingerFebruary 4, 2013

The Hybrid Challenge

Kelly Wadlinger takes a look at the hybrid manager, where the roles of sales and F&I are combined.

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Fixed Opsby Don ReedFebruary 4, 2013

Supporting Fixed Operations

Don Reed reminds dealers and general managers about the real opportunities that exist for service departments.

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Dealer Opsby Greg GoebelFebruary 1, 2013

Transition Statement

The magazine’s founder waves goodbye to his brainchild, but not to his readers and fans. Also get the scoop on the Special Finance guru’s new company.

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Digitalby ADM StaffFebruary 1, 2013

Sales Professional of the Month: Chris Eckert

“I just love helping people buy cars,” Eckert said of his position at the Chevrolet, Buick and Cadillac dealership.

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