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Trainingby Mark A. BrossApril 1, 2013

Peer-To-Peer-To-Public

The FTC's actions against a Georgia dealership offer several lessons for dealers who utilize P2P networks.

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Digitalby Stephanie ForsheeApril 1, 2013

Sales Professional of the Month: Dekendrick Woodard

Dekendrick Woodard is an Internet sales manager who’s rolling about 28 vehicles per month, and he’s the No. 1 sales producer at Holt Chrysler Jeep Dodge in Arlington, Texas.

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Dealer Opsby Tom HudsonApril 1, 2013

They Don't Care!

The magazine’s legal eagle doesn’t know where the CFPB is going with its recent actions regarding dealer participation, but there’s one thing he knows for sure.

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Dealer Opsby Mark DuboisApril 1, 2013

Perception Is Reality

Taking a customer-first approach to the buy-here, pay-here business can minimize your repossessions and encourage repeat and referral business.

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Dealer Opsby Greg GoebelApril 1, 2013

Funding Fundamentals

Unfunded deals make life difficult for you, your finance companies and your customers. Our special finance expert lays out a foolproof process for quicker funding.

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Digitalby Ali AmirrezvaniApril 1, 2013

Accessory To Profits

Taking your parts and accessories department online can bring in business from all over the country, but there are several key issues to consider...

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Dealer Opsby Daryl K. TaborMarch 27, 2013

PPM Driving Retention, Profits

Daryl Tabor looks at how prepaid maintenance plans and courtesy service packages are driving service retention at dealerships.

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Digitalby Kelly WadlingerMarch 19, 2013

Social Media for Skeptics

Still skeptical about investing in social media? Get started by encouraging positive reviews and more search engine returns.

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Dealer Opsby David Keller, CPA, CFEMarch 11, 2013

Managing By The Numbers

A dealership’s financial statement can reveal exactly how it’s perceived in the community. The magazine’s accounting expert identifies the metrics that tell all.

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Digitalby Paul PotratzMarch 5, 2013

7 Ways to Reduce Ad Waste

The magazine’s digital marketing expert provides a nice primer for getting your digital ad strategy dialed in.

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