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Dealer Opsby David Keller, CPA, CFEOctober 23, 2013

Accounting Test: Keeping Internet Departments Honest

Profits from online sales can be deceiving. The magazine’s accounting wiz offers a six-step plan to determine whether your Internet department is giving your dealership a boost or dragging it down.

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Dealer Opsby Courtney ColeOctober 22, 2013

Jump Right In

Whether you’re entering a triathlon or adding a new department, sometimes the best approach is to put your head down and jump right in.

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Dealer Opsby Tariq KamalOctober 22, 2013

ADM Talks to Texas Cars Direct

Pete Bulban’s approach to automotive retail hinges on a no-secrets, no-frills approach to sales, finance and customer service.

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Dealer Opsby Ali AmirrezvaniOctober 15, 2013

The Fix Is In: Tips for Building a Service-Only Website

Technology expert suggests building a service-only website to boost fixed-ops income.

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Digitalby Greg WellsOctober 15, 2013

Netting Online Shoppers

Expert says converting online credit applications to closed deals requires a solid process, an emphasis on transparency and cooperation from the finance department.

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Dealer Opsby Stephanie ForsheeOctober 15, 2013

Dealer Review Venues to Expand

As consumer dependency on customer testimonials grows, automotive sites are exploring new ways to accommodate them.

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Digitalby Kirsti CorreaOctober 9, 2013

Sales Professional of the Month October 2013

Dan Machu knows all too well the power of a referral. In fact, it’s how he got his start in the car business back in 2001.

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Dealer Opsby Jean NoonanOctober 8, 2013

Congress, CFPB Tussle Over Finance Legislation

The CFPB has generated some stormy weather over its review of rate participation, but the clouds may finally be parting.

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Digitalby Stephanie ForsheeOctober 8, 2013

Reviewing Yelp

Yelp’s Morgan Remmers speaks with Auto Dealer Monthly about the company’s latest changes. She also offers tips on how dealers can best use the platform.

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Dealer OpsCover Storyby Stephanie Forshee October 1, 2013

Cal Worthington: Brand of Gold

Every good business needs a voice. So whom do you want to be the face of your dealership? And how can you be sure the right message is being delivered?

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