
Focusing on CSI scores leads dealers to forget that potential customers who are turned away from your store will never fill out a survey.
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After a 10-year nap, Rip Van Cardealer awakens to a future in which dealer pricing, financing and reserve are a thing of the past.
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These four concept cars were designed to push the boundaries of design, fuel efficiency and utility.
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Learn more about some of the products and services on display at the 2014 NADA Convention & Expo.
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Are you getting your share of the profitable BK market? Direct marketing expert lists the essentials of reaching these motivated, in-market buyers.
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Data from dealers who are active in special finance yields guidance and several surprises.
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The current political climate is unfriendly toward profitable dealerships and productive F&I departments. The best way to change the conversation is to remind the public that dealers are not just in it for themselves.
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Create an effective online marketing campaign by targeting potential customers at different stages of the car-buying process.
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The CFPB is employing a broad definition of the word ‘discrimination’ to put the squeeze on dealers, and the NADA has responded. Learn why one compliance expert believes both groups may have gone too far.
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Consumer demand will force DMS technology to accommodate a fully online sales process.
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