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Dealer Opsby G.P. AndersonOctober 7, 2014

It’s Monday, But That’s OK

F&I pros can escape the weekly grind by focusing on authenticity and turning car buyers into loyal customers and dealer advocates.

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Dealer Opsby Stephane BabcockOctober 7, 2014

At the Vanguard

Check out three futuristic utility concepts from Detroit, Japan and Brazil.

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Dealer Opsby Greg GoebelOctober 7, 2014

Season of Prosperity

This year’s Special Finance Benchmarks prove the subprime auto finance market continued to sizzle throughout the summer of 2014.

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Dealer Opsby Pete MacInnisOctober 7, 2014

How to Prosper With Flat Fees

While the CFPB threatens sweeping changes, dealers are thinking ahead and reducing F&I pain points by moving financing and loan decisions to the start of the sales process.

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Dealer Opsby Ron ReahardOctober 7, 2014

Saving F&I

Before you eliminate your F&I department, bring it back to life by clearly delineating its purpose and establishing its value to your customers.

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Dealer Opsby Paul PotratzOctober 7, 2014

6 Touchpoints for Service Customers

Dealers are earning loyal service customers by focusing on providing a positive experience in every phase of the transaction.

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Dealer Opsby Stephanie ForsheeOctober 7, 2014

Progressive Dealers

Minority dealers have increased their numbers, but many say the industry is still lacking in terms of representing its customer base.

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Dealer Opsby David GesualdoOctober 7, 2014

Show Stopper

Education meets entertainment value at Industry Summit.

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Dealer Opsby Kelsey NolanSeptember 1, 2014

Sales Professional of the Month: Justin Hart

Take a look at this month's Sales Professional of the Month. If you know of a sales pro who deserves some recognition, let us know by clicking on the link at the end of the article.

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Dealer Opsby Jason HeardSeptember 1, 2014

Questions Are the Answer

Quality questions yield positive answers, useful information and closed deals.

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