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Dealer Opsby Greg GoebelJanuary 15, 2015

Turn Dealbreakers into Dealmakers

The art of selling additional cash down payments takes on added importance during the holiday season.

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Dealer Opsby Greg GoebelJanuary 14, 2015

The Inventory Tsunami

As predicted, November brought big book drops to used-vehicle inventories nationwide. Special finance guru lays out a plan for beating the winter blues, moving the metal and planning for success in 2015.

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Dealer OpsCover Storyby Rich MooreJanuary 13, 2015

Lead Generator or Time Waster?

Early experiments with social media have left many dealers wondering whether they should continue to invest time and money in the platform and how to quantify the return on investment.

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Dealer Opsby Tariq KamalDecember 22, 2014

Sales Professional of the Month: Greg Rietz

Lujack Honda’s Greg Rietz gets in early, stays late and follows through on his promises to customers.

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Dealer Opsby David Keller, CPA, CFEDecember 20, 2014

Jump-Start Your Dealership

Challenging yourself to rethink every phase of your operation can yield actionable results — and more efficient accounting.

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Digitalby Steve FoxDecember 20, 2014

Detective Work

Are your investments working for you? Dealers who fail to test automated systems risk losing precious capital.

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Dealer Opsby Ronald J. ReahardDecember 20, 2014

Be Careful What You Demand

Dealers who insist on higher production must be sure they aren't pressuring their F&I professionals into cutting corners.

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Dealer Opsby David GesualdoDecember 20, 2014

The 100% Rule

Your process for total compliance and F&I sales should be designed to meet a common goal.

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Dealer Opsby Jason HeardNovember 17, 2014

Escape From Finance Island

F&I pros can use sympathy, efficiency and leadership to break down the barriers between themselves and the sales team.

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Dealer Opsby Tom HudsonNovember 17, 2014

A Million Reasons to Behave

A Missouri dealer was ordered to pay $1 million in punitive damages to a customer who sued for fraud.

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