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Dealer Opsby David GesualdoJuly 8, 2015

For the Win

The annual Dealers’ Choice Awards stand apart in honoring the industry’s best partners, providers and finance companies as selected by dealers and dealership personnel.

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DigitalCover Storyby ADT StaffJuly 6, 2015

The 2015 Dealer's Choice Awards

The 2015 Dealers’ Choice Awards recognizes the industry’s best vendors, suppliers and finance companies as selected by dealers and dealership personnel.

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Dealer Opsby Steve FoxJune 24, 2015

Pay to Play

Compensation can be a major point of contention among dealers, managers and employees. GM explains how initial planning can prevent future headaches.

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Dealer Opsby Mike EspositoJune 23, 2015

What Really Motivates Your Employees?

The carrot-and-stick approach is losing its appeal as leaders find new ways to encourage productivity.

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Dealer Opsby Ronald J. ReahardJune 23, 2015

Recording the F&I Transaction

Adding cameras to your F&I process can boost production and compliance — and put you ahead of the YouTube curve.

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Dealer Opsby Tom HudsonJune 5, 2015

Pinocchio and the Senator

The Washington Post’s Glenn Kessler calls enterprising Massachusetts Sen. Elizabeth Warren out for repeating a popular myth about auto finance, regulatory oversight and dealer participation.

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Dealer Opsby David GesualdoJune 4, 2015

Fair-Weather Foes

The so-called consumer advocates who are bullying dealers were nowhere to be found when times were tough.

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Digitalby John F. PossumatoJune 3, 2015

Capture, Conquest and Close

Opportunistic dealers are using geo-conquest mobile advertising to steal prospects from their competitors’ showrooms.

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Dealer Opsby Jason HeardMay 20, 2015

Show Your Pride!

Struggling sales pros should remember to take pride in their work and seek referrals wherever they may lie.

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Trainingby Greg WellsMay 20, 2015

Your Constant Value Proposition

Providing exceptional customer service at every touchpoint is the best way to reassure customers they will be treated fairly when they visit your dealership.

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