Articles

Dealer Ops•by Eric Halsey•September 24, 2015

Your Car Dealer Gift Guide

What do you get for the dealer who has everything? Check out a few ideas you may not have considered.

Dealer Ops•by David Gesualdo•September 21, 2015

No Guidance

Self-governance by providers may be the best way to protect the sale of F&I products.

Training•by Steve Fox•September 18, 2015

Wrestling With Inventory

Taking control of your inventory requires bravery, strategy and commitment.

Training•by Toni McQuilken•September 17, 2015

What’s Up, Chevy Dude?

Mike Davenport’s alter ego helps him find customers and make sales.

Training•by Bill Mokry•September 15, 2015

More Appraisals, More Trade-Ins

The more appraisals you conduct, the more opportunities you have to capture trades and the benefits that come with them.

Dealer Ops•by Paul Hatcher•September 14, 2015

The Firing Line

Terminating an employee is always hard, but if they have been properly recruited and trained, the decision can be easy.

Dealer Ops•by Greg Goebel•September 3, 2015

Launching Special Finance: Part One

Welcome to Part One of a six-part series of articles about the launch of a startup special finance operation at an already successful independent dealership on the fringe of a major U.S. metro market.

Dealer Ops•by Tom Hudson•September 1, 2015

The Case of the Invisible Waiver

If the waivers intended to protect your dealership aren’t clearly visible, they might as well not be there.

Digital•Cover Story•by Sean V. Bradley•September 1, 2015

Internet Leads Are Phone Leads

Relying on email alone will not lead to confirmed appointments or sales.

Dealer Ops•by Jim Rogers•August 31, 2015

The Art of Connectivity

Dealers are using unified communications to improve customer service and drive sales.

Prev Next