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Dealer Opsby Nicole MunroMarch 16, 2016

Here Come the Readability Police

The Texas Plain Language Law will mandate that auto finance contracts be written at an 11th-grade reading level by 2017.

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Dealer Opsby Ronald J. ReahardMarch 16, 2016

Commit to Excellence

Build your F&I training program the same way you would build a house: on a solid foundation with expert craftsmanship and high-quality materials.

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DigitalCover Storyby John PossumatoMarch 10, 2016

Get Your Customers Back

Loyalty geofencing is helping dealerships like Pacifico Marple Ford Lincoln recapture car buyers by sending powerful, targeted, above-the-lock-screen messages to their smartphones.

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Trainingby Eric HalseyMarch 8, 2016

Save Money on Your Next Surety Bond

Improving your credit score, demonstrating strong financials and choosing the right agency can drastically reduce the premium on your next auto dealer surety bond.

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Digitalby Clayton StanfieldMarch 8, 2016

Changing Dynamics and Best Practices

An eBay exec shares two key pointers for dealers who are new to digital automotive marketplaces.

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Dealer Opsby David GesualdoMarch 3, 2016

Enduring Optimism

Dealer Summit comes to Tampa with lofty goals and high expectations.

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TrainingCover Storyby Toni McQuilkenMarch 2, 2016

Life Among the Elite

Oscar Rodriguez didn’t come to the car business by design, but his desire, hard work and dedication led to Chrysler Elite status and Sales Pro of the Year honors.

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Dealer Opsby Anna PuzierFebruary 5, 2016

Perfecting the F&I Turnover

Expert says salespeople play a critical role in what happens in the F&I office. She lists four ways they can successfully pave the road to back-end sales.

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Dealer Opsby Greg GoebelJanuary 26, 2016

Launching Special Finance: Part Four

The DealerStrong team experiences the highs of beating expectations and the lows of an underperforming BDC and third-party lead provider.

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Trainingby Steve FoxDecember 16, 2015

When Is It Safe to Assume?

GM explains why some assumptions are par for the course and others can cost you business.

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