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Amy Bannor’s no-nonsense approach to sales has paid dividends for Fargo, N.D.’s Corwin Chrysler Dodge Jeep Ram.
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The CFPB really is following you, and every mistake you make in the showroom and in your advertising can lead to an enforcement action.
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Unguarded customer data is a reliable source of income for identity thieves and a largely underestimated threat to auto dealers.
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Top trainer offers a four-step process for improving F&I productivity and profitability in an era marked by a growing demand for transparency and real value.
Read More →NADA Chief Economist Steven Szakaly says a clear set of economic policy goals delivered before the New Year would go a long way to ensuring that any immediate uncertainties are smoothed over.
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Expert offers a five-step plan to build your service business, encourage existing customers to visit more often, and boost sales of service contracts and accessories.
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The publisher reflects on the tortuous path toward compliance education and certification.
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The CFPB has elected to forgo the rulemaking process and rely on enforcement to hammer businesses in the name of consumer protection.
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Has your pool of quality applicants dried up? Trainer offers four new ways to find top performers in unexpected places.
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IT expert explains how data theft happens, the possible implications, and five ways to prevent it at your store.
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