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A lawsuit against a Georgia dealership claims a disagreement over a trade-in led to a misguided attempt at blackmail.
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Have you received letters from your providers that were full of intimidating technical phrasings — things like 'unacceptable levels of risk/control' and 'data integrity issues'? Those terms certainly sound scary, but as Franklin D. Roosevelt once opined, 'The only thing we have to fear is fear itself.'
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Accounting expert offers a three-step plan for recovering loss of use and value on loaner car damage claims.
Read More →What is the worst thing a dealer wants to endure in the dealership? Near the top of the list, just below a DMS conversion, is when your controller or office manager (if that’s your highest-level HR talent) gives notice.
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The new federal overtime rules are on hold, but dealers still may face a series of difficult decisions.
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Former police chief Tracy Heid capped a whirlwind first year at Mad City Mitsubishi by hitting the 40-car mark and earning 2016 Sales Pro of the Year honors.
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It’s a new year and a great time to sharpen your dealer skillset. Top trainer lays out a five-step plan.
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The Ninth Circuit has reaffirmed that service advisors are not subject to exemption from overtime pay. Compliance expert unpacks Navarro v. Encino Motorcars LLC and the effect it could have on your fixed-ops budget.
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Dealers and their sales and service teams must prepare for a watershed moment in vehicle technology this year.
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The reach of new technology extends to your dealer management system, and you should demand a solution that exceeds your expectations.
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