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Fixed Opsby Don ReedAugust 16, 2007

Survive or Thrive: It’s Your Service Choice

Don Reed - If new unit sales are down, of course F&I gross profits are also down. When new unit sales go down by 30 percent or more, there is a direct negative effect on service and parts revenue because of fewer PDIs and declining warranty repairs...

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Trainingby Jennifer Murphy BloodworthAugust 11, 2007

Three Independent Dealers Carve Out Niche

Jennifer Murphy - Successfully carving out a niche can take years—even decades. For three independent dealers, differentiating themselves from the stereotypical car lot and focusing on a specific niche has paid off.

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Fixed Opsby John CarrollAugust 10, 2007

What Service Experts Really Want

John Carroll - To get a better understanding of what dealers should be doing in the service lane, Auto Dealer Monthly asked Reed and several other top consultants in the business to list their top recommendations to dealers...

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Dealer Opsby John CarrollAugust 10, 2007

Dealer puts Faith in GM and Succeeds

John Carroll - About that time, he picked up a copy of Hispanic Business magazine and read about one of the dealers who had completed the minority dealer development program run by Chrysler.

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Dealer Opsby Greg GoebelAugust 9, 2007

2007 Special Finance Convention

Have you registered for the 2007 Special Finance Convention? Visit the Convention web site at www.2007sfconvention.com or call us at 888-490-0303 to Register Today.

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Dealer Opsby Greg GoebelAugust 8, 2007

Balloon Engineering: I Wish They Had Taught This at Purdue

Greg Goebel - The credit status of the customer should already be established, and once the customer arrives at the dealership the sales process is already set...

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Trainingby Michael ReesAugust 7, 2007

Accountability In The Ranks: Measuring Performance Goals

Michael Rees - Let everyone know exactly what you expect of them (full job description, including expectations of performance). Make sure they have the tools to do what you expect of them (training, support etc.)...

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Dealer Opsby Greg GoebelAugust 6, 2007

Memo To The Chrysler Group: Shame On You!

Greg Goebel - On April 3rd, the Chrysler Group issued a memo to dealers stating as of July 1, 2007 Chrysler dealers who fail to meet 50 percent of their monthly sales quotas will be barred from the Chrysler’s factory auctions.

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Dealer Opsby Daymond DeckerAugust 5, 2007

Houston Dealer Strikes It Big: Internet Division Sells Additional 100 Units Per Month

Daymond Decker - To gain the systematic processes and controls necessary to operate effectively and efficiently, David Taylor contracted with a technology consultant with automotive digital marketing credentials and proven results...

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Dealer Opsby David Keller, CPA, CFEAugust 4, 2007

Event Sale Contracts: What You Need To Know

David Keller - Most agreements promise to bring individuals to your dealership for a desk person, F&I manager and a closer during the sale. Usually, the length of the contract is for the sale period...

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