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Dealer Opsby Jennifer RinconNovember 1, 2007

How the Web was Won: Earnhardt Auto Group Shares The Good, The Great And The Ugly Of Running A Web site

Jennifer Rincon - In the last decade, the Earnhardt Auto Group based in Chandler, Ariz. has grown from three franchises to 11 across Arizona and Texas. Around 1994, the first Earnhardt Web site was created...

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Dealer Opsby John CarrollOctober 31, 2007

GM's Minority Dealership Program: Dealers Receive Support, But Obstacles Outweigh Opportunities

John Carroll - The Minority Dealer Advisory Council was created because the company established a mission to increase the number of minorities running GM dealerships.

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Dealer Opsby Tom HudsonOctober 30, 2007

Unfair And Deceptive Practices: Entertainment For Everyone But The Dealer

Thomas B. Hudson, Esq. - You will recall that the most potent weapon that plaintiffs’ lawyers can bring to bear is a state “unfair and deceptive acts or practices,” or “UDAP”, law. Nearly every state has such a law, and Maryland, my home state, is...

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Digitalby Jason EzellOctober 29, 2007

The Rules Of Rich Media: Keeping Your Customer Engaged

Jason Ezell - Rich Media can greatly enhance the user experience. It captures attention and delivers valuable information to your users. If used properly, Rich Media will increase your leads and help establish user trust...

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Digitalby Mauricio EspinosaOctober 26, 2007

Seven Rules To Great Hispanic Marketing

Mauricio Espinosa - How you should advertise depends on many factors. What you know is key, and what you don’t know can be hazardous to your business. If you want the long answer, keep reading.

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Dealer Opsby John CarrollOctober 25, 2007

Driving Home Your Dealership Message: Building A Brand Stretches Ad Budget

John Carroll - Dealers can build some branding equity into every call to action. For Mudd, that’s a jingle or tag phrase with consistent graphics. “That’s your brand, which you use with a buy-now message. You have to sell cars or you don’t have a brand.

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Dealer Opsby John CarrollOctober 24, 2007

When Ad Campaigns Go Wildly Wrong: Retaining Your Reputation And Customers In The Aftermath

John Carroll - To make sure you’re completely protected, said Chumney, make sure you have the right legal disclaimers on every piece. Mistakes happen, but because it’s a flub instead of a scam, neither the dealer nor the agency has to pay off...

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Digitalby Rob ChesneyOctober 23, 2007

Driving Customers Through Online Search: How To Optimize Web Sites For Search Engine Marketing

Rob Chesney - In order to increase the odds of consumers selecting your dealership, consider search engine marketing (SEM) and search engine optimization (SEO...

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Dealer Opsby David Keller, CPA, CFEOctober 22, 2007

Related Finance Company Considerations: A Difficult Decision That Requires Extensive Review

David Keller - Projections should be completed as if you have sold the notes to an RFC so you can review the effect on net income, cash flow, net worth, working capita, and other factors that are important to the operations and health of your dealership...

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Dealer Opsby Jennifer Murphy BloodworthOctober 19, 2007

Surviving Mass Deployment: Uncontrollable Business Swings Are Difficult, But Not Impossible For Budget Car Sales

Jennifer Murphy - Recalling the first mass deployment his dealership survived through, Thomas said, “The sales numbers dried up literally overnight, and we weren’t prepared … We didn’t know what to expect; it was devastating.

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