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Dealer Opsby Courtney ColeDecember 9, 2011

The Business Should Not Own You

Dealer Courtney Cole discusses the importance of delegating certain tasks within the dealership and concentrating on items that add real value to both you, the dealer, and the store.

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Dealer Opsby David Keller, CPA, CFEDecember 7, 2011

Identifying Your BHPH and RFC Trends

Accountant David Keller, CPA and CFE, details how buy here pay here sales and collections and having a related finance company (RFC) can complicate accounting.

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Digitalby Greg WellsDecember 5, 2011

The Building Blocks of a Profitable BDC

Business development expert Greg Wells outlines the building blocks of a profitable BDC, including determining the basic functions your BDC will perform, which employees are in the BDC, pay plans and how the BDC can evolve to take on more tasks in the dealership.

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Dealer Opsby Jennifer Murphy BloodworthDecember 2, 2011

Keeping Up with Compliance at Bergeron Auto

At Bergeron Auto, compliance is taken seriously. Dealer Denis Bergeron discusses why his dealership in Metairie, La., takes a proactive approach to maintaining compliance.

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Dealer Opsby Tom HudsonNovember 30, 2011

Flying Under the Radar

Dealers who ignore rules and regulations they’re required by law to comply with and instead hope to fly under the radar unnoticed by the Federal Trade Commission and Consumer Financial Protection Bureau might want to ask themselves the following questions posed by Attorney Tom Hudson in this article.

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Dealer Opsby Gene DaughtryNovember 30, 2011

Controlling Delinquency

Gene Daughtry, general manager of Best Ride, looks at three important factors in controlling delinquency at his buy here pay here operation.

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Dealer Opsby Greg GoebelNovember 28, 2011

Lessons Learned Long Ago in Special Finance

Special Finance Expert Greg Goebel explains how taking the wrong approach to special finance leads can mean lost sales opportunities for a dealership.

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Dealer Opsby Nicole MunroNovember 27, 2011

Making a List and Checking it Twice

Santa isn’t the only one making a list and checking it twice this time of year. The CFPB and the FTC are making lists that will be used to determine who is naughty and who is nice. Attorney Nicole Munro poses some questions dealers should consider to put together their own compliance checklists.

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Dealer Opsby Kimberly LongNovember 24, 2011

F&I Best Practices

The F&I office has a lot of responsibilities for one department – selling products, ensuring compliance, maintaining good relationships with finance sources and more. Several finance professionals reveal their tried-and-true methods of getting the job done.

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Dealer Opsby Joseph ClementiNovember 18, 2011

Five Strategies to Get the Results You Want in F&I

One of the most challenging and demanding positions in the dealership is F&I manager. Joseph Clementi, a dealership general manager, shares five strategies to find, develop and keep qualified F&I managers, so you can get the results you want in F&I.

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