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Dealer Opsby ADMJune 5, 2013

10 Must-Dos Before Selling the Store

Now that the economy has turned around, selling a dealership can be done with a lot more comfort. But dealers need to be smart before making any hasty decisions.

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Trainingby Brittany-Marie SwansonJune 1, 2013

Sales Professional of the Month: Prince Sinsuat

More than 4,000 Stokes Honda North customers have purchased cars from Prince Sinsuat in the 12 years he’s worked the showroom floor.

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Dealer Opsby Tom HudsonJune 1, 2013

Describing F&I's Role

The magazine’s legal eagle dusts off his soapbox to deliver a warning he’s delivered countless times before. But this time, there’s more at stake than the threat of consumer lawsuits.

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Dealer Opsby Julie Jamison & Keith ShetterlyJune 1, 2013

The Invisible Customer

Your CRM contains a goldmine of sold customers, however industry pros explains why these leads often go missing.

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Dealer Opsby Philip BarrasJune 1, 2013

CRM Goes Beyond Technology

It takes more than technical know-how to maximize your CRM tool. The experts agree that process, accountability and personal leadership are the keys to success.

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Digitalby Brian BurtJune 1, 2013

Going Toe-To-Toe With Google

If your business depends upon online search results, any changes to Google’s algorithm can have a profound effect. Web marketing expert offers six steps for responding to an unexpected change.

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Trainingby Greg GoebelJune 1, 2013

Capturing The Special Finance Lead

Special finance expert Greg Gloebel explains how he would spend his advertising dollars to attract credit challenged customers in today’s market.

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Dealer Opsby Tariq KamalJune 1, 2013

From Products To Finance

Two years ago Douglas Duncan started Global Lending Services, a company that is now on the path to becoming a national player in that segment.

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Dealer Opsby Brittni RubinJune 1, 2013

The VIP Treatment

Facing OEM-mandated facility upgrades, Hoffman Audi took the opportunity to give its service drive a makeover that is winning praise from customers.

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Trainingby Greg WellsJune 1, 2013

5 Barriers To CRM Success

Expert Greg Wells identifies five common obstacles to success and explains how to knock them down.

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