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Chris Ashley of Lithia Toyota of Abilene (Texas) is Auto Dealer Monthly's January 2014 Sales Professional of the Month.
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If your mission at this year’s NADA convention is to select a new CRM for your operation, start with this five-step guide.
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Dealers are grappling with a set of new regulations designed to limit calls and text messages delivered to mobile phones.
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The magazine’s resident legal eagle ponders how laws governing debt collection apply to auto dealers.
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Auburn Volkswagen’s multichannel marketing campaign has boosted sales by engaging customers at every stage of the buying process.
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The Alpha Dawg returns to warn dealers that the industry is on the brink of a revolution, and he says OEMs, vendors and search engines are not on their side.
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Enforcing accountability is the only sure way to prevent the embezzlement of dealership funds.
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Embezzlement leaves a black mark on the industry and can be devastating to the affected dealership. But there are only so many staffers with access to accounting records, and most embezzlers fit a known profile. So why does each case seem to take dealers by surprise?
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Use this seven-step process to reduce your advertising expenses and end-of-month stress by focusing on the things that make your dealership unique.
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Greg Grimaldi of Carman Ford Lincoln in New Castle, Del., was named Sales Professional of the Month for December.
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