Thompson Joins CDK Global as Senior VP
Former Epicor division head Scott Thompson has joined CDK Global as senior vice president and business leader for CRM and layered applications.


HOFFMAN ESTATES, Ill. — CDK Global Inc. announced that Scott Thompson has joined its executive leadership team as senior vice president, business leader, CRM and layered applications. Scott will be based in the company’s Austin, Texas, office.
“Scott is a seasoned and proven industry leader who is passionate about business growth, and relentlessly focuses on delivering for customers,” said Brian Krzanich, president and CEO of CDK Global. “These qualities align well to our organizational priorities, making him an ideal match for this new and exciting role. I am delighted that Scott will bring his skills and experience to CDK, and am confident that he can help us realize the growth we aim to achieve.”
Thompson joins CDK from Austin-based Epicor Software Corp., where he most recently served as head of automotive and business products. As a member of Epicor’s leadership team, he was responsible for a broad range of hardware and software solutions that sell both into and outside of the automotive industry.
“Throughout my career, I have been driven by helping customers win.”
In this new role, Thompson, 58, will set the strategy for the CDK and DMS-agnostic layered applications including CRM, service, desking, menu, F&I, inventory, and credit services.
“As a market leader, and under the leadership of Brian Krzanich, CDK is poised for significant short- and long-term growth,” said Thompson. “I am excited by the many opportunities in front of this tremendous organization and the automotive industry at large, and am thrilled to be stepping into a brand new role leading a best-in-class portfolio of solutions. Throughout my career, I have been driven by helping customers win, and I am looking forward to developing and cultivating long-standing relationships with CDK customers, built on trust, and reinforced by demonstrated, continuous success.”
More Dealer Ops

Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins
A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
Dealer Ads and the FTC
The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.
Read More →
Used Autos Supply Dwindles
The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.
Read More →
Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
Read More →
Survey Reveals What Won't Fix What's Breaking Car Sales
AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.
Read More →
IA American Appoints Two Execs
Senior vice presidents of the company's agent and dealer channels chosen to support general agents and help auto dealers with sales and performance.
Read More →
Cox Automotive Acquires Inspection Firm
Full ownership of Alliance Inspection Management, or AiM, meant to unlock growth for Manheim inspection capabilities
Read More →
Assurant Expands Partnership With Holman
Extended collaboration delivers training, products and performance development to 30 newly acquired Holman dealerships
Read More →
Franchises, Throughput Down in First Half
A handful of states see franchise growth through June, while EV sales per store boost overall business in U.S.
Read More →