See Also: High Mileage, High Demand
Independent Dealers Bearish on Market, Customer Traffic, Survey Shows
According to the latest NIADA Business Confidence survey, dealer outlook for Q3 retail sales growth was less optimistic than growth expectations for the second quarter, although there was an uptick in the number of respondents who thought sales would remain the same.
ATLANTA — Equifax reported this week that the latest National Independent Automobile Dealers Association (NIADA) Business Confidence Survey shows that independent dealers anticipate sales growth to slow during the third quarter.
Conducted during the second quarter, the survey shows that 44% of the 150 independent dealers polled believe there would be growth during the third quarter. That’s down 12% from the 56% of dealers who said they expected sales growth to continue in the second quarter.
Additionally, 48% of respondents anticipate floor traffic to remain consistent with the prior quarter. Fifty-one percent believe overall economic conditions in the auto industry will remain unchanged.
Forty-three percent said they believe sales volume will remain the same, compared to 34% who thought there would be no change during the second quarter. Equifax officials said that could point to a leveling off of the market.
“While there are some indicators that show slightly less growth, dealers still see the industry as stable …,” said James Giamalvo, vice president of dealer services at Equifax.
The latest Business Confidence survey also showed that independent dealers also see additional opportunities outside of car sales, most notably in the service department. According to Equifax, the percentage of dealers expecting to hire service personnel nearly doubled from 21% in the previous quarter’s survey to 39%.
The survey also showed a clear trend toward the use of digital marketing channels, with 95% of respondents indicating that they plan to maintain or increase their investment in digital marketing.
For more on the survey, click here.
Originally posted on F&I and Showroom
More Digital

Dealer Debrief: New Technician Credential & Vehicles for Change
In this week's debrief, host Lauren Lawrence covers a new ADAS technician credential that is in the works and a partnership between NADA and Vehicles for Change.
Read More →
Dealer Debrief: Dealer's Choice Awards
In this week's debrief, host Lauren Lawrence covers reinsurance, IIHS safety picks, and voting for the 2026 Dealers' Choice Awards.
Read More →
JD Power Launches F&I Performance, ID Verification Tools
The resources are the first two offerings by the company's new Dealer Solutions division, which is being led by auto industry veteran Doug Betts.
Read More →
Advanced Safety Features Make a Difference
GM says research shows such technologies have made real inroads in reducing the rate of U.S. collisions as it aims for crash-free roads.
Read More →
Cox Automotive to Acquire Fullpath
The company says the deal brings artificial intelligence-native data and marketing infrastructure to its dealer network for a unified platform.
Read More →
Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
Read More →
Dealer Debrief: EV Sales, Brand Loyalty & More
In this week's Dealer Debrief, host Lauren Lawrence covers EV sales, tire brand loyalty, and new industry executive leaders.
Read More →
Reynolds, Corpay Partner to Enhance Dealership Payables
The new connection between the companies is designed to help digitize payments, targeting smoother transactions for automotive dealers.
Read More →
Owner Retention Stakes Have Never Been Higher
Service advisers represent dealerships’ foundation in fostering ongoing customer loyalty, and they must maintain certain standards to keep that foundation strong.
Read More →
Free Public Scoring System Rewards Honest Dealer Prices
CarEdge Dealer Transparency Index is based on verified quotes, and retailers can be rewarded with badges and other marketable proofs of honest pricing.
Read More →