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Chatbots are helping car buyers browse inventories, schedule appointments, and get pre-approved for financing.
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Former corrections officer Marty Hamm is capturing customers (and sales) at Alexander Chevrolet Buick GMC in Dickson, Tenn.
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Statewide sweeps should convince dealers to clear the flim-flam artists from your F&I department.
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Online retailers are entering the aftermarket parts game. Fight back with smart pricing, inventory and data.
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Online appointment-scheduling is a good first step for dealers looking to improve the customer experience in the service lanes.
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Dealer technology expert believes empathy, intelligence, attention to detail, a winning mindset, and teamwork are essential components of an effective tech support team.
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Machine learning produces data you can use to find new prospects, make sales, and improve retention.
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Create and execute a vision for your dealership by solving customer issues, taking risks, remaining open-minded, and getting your employees on board.
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Digital marketing expert offers step-by-step instructions for creating and sending a Facebook ad for your store.
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Join the conversation about President Trump’s proposed changes to the tax code with a dealer-oriented primer on corporate tax rates, capital investment deductibility, and the estate tax.
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