Articles

Digital•by David Gesualdo•August 22, 2017

It's Worth the Effort

The publisher thanks each of the readers who filled out this year’s Dealers’ Choice Awards survey.

Training•by G.P. Anderson•August 22, 2017

G.P. has a plan for dealers whose customers’ product knowledge exceeds that of their sales staff.

Dealer Ops•by Tom Hudson•August 22, 2017

An FCA dealer successfully fought charges of a Texas Deceptive Trade Practices Act violation.

Dealer Ops•by Marco Schnabl •August 21, 2017

The auto industry’s best-kept secret has the potential to improve sales by personalizing the customer experience.

Dealer Ops•by Adam Robinson•August 21, 2017

Improve and update your recruiting and onboarding, go mobile, and rewrite your job descriptions.

Digital•by Brian Wiklem•August 21, 2017

Virtual reality could change the way you sell vehicles, accessories, and financing.

Dealers have become accustomed to dismissing claims of $1,500 per copy as ‘fake news,’ but that figure might not be as far out of reach as you think.

Dealer Ops•by Alejandro David Szwarcsztejn•August 17, 2017

California auto dealers and their employees are on a litigation collision course. Attorney lists six problem areas to discuss with counsel.

Dealer Ops•by Patrick McMullen•August 5, 2017

Your sales pros need access to as much vehicle information as their customers do.

Digital•by David Gesualdo•July 17, 2017

Dealers must rethink their short- and long-term plans to keep up with a rapidly changing industry.