Articles

Dealer Ops•by Mike Esposito•October 4, 2017

Create the Best Reward System for Your Team

Rebuild your dealership's employee-recognition program by offering tangible, personally valuable rewards for a job well done.

Dealer Ops•by Tom Hudson•September 18, 2017

Can damages exist without evidence? Hudson retells the story of a New Jersey dealer who stood up to charges of concealing a salvage title — and won.

Dealer Ops•by Rob Butz•September 18, 2017

Learn how new visualization tools can facilitate repair estimates.

Digital•by Ryan Williams•September 18, 2017

Prepaid maintenance dealers save money while improving service-contract sales.

Training•Cover Story•by Jill Pastore•September 14, 2017

Analytics expert helps determine your gross inventory turnover, true turnover, and fill rate.

Training•Cover Story•by Neetu Seth•September 14, 2017

Predictive analytics can unlock the information you need to optimize inventory and improve customer loyalty.

Dealer Ops•by Denny Long•September 6, 2017

Break out of the budget trap and spend the money you need to generate more leads and sell more vehicles.

Dealer Ops•by Jim Roche•August 28, 2017

When sales plateau, service and parts revenue becomes paramount. Use this three-part plan to optimize your fixed ops revenue.

Dealer Ops•by Vic Lance•August 28, 2017

Check out five states NADA Data indicates could be the ideal location for your next dealership.

Dealer Ops•by Sharon Kitzman•August 23, 2017

Basing your hiring and retention decisions on familiarity with dealership systems could cause you to miss qualified applicants.