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Dealer Opsby Mo ZahabiDecember 26, 2017

Hire Introverts to Increase Sales

Today's car buyers are more interested in resourcefulness than sales pitches, and dealers are hiring sales professionals whose personalities reflect those needs.

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Dealer Opsby Tom HudsonNovember 30, 2017

Can I Call Them or What?

Hudson’s warning of a coming crackdown on dealer fraud came too late for Nissan of New Rochelle and Sansone Hyundai.

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Dealer Opsby Carl BennettNovember 29, 2017

How to Escape the Tech Crunch

The dealership of the future will run on seamless technology platforms that eliminate the need for standalone solutions.

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Dealer Opsby Paul WhitworthNovember 28, 2017

Find Technology That Supports Your Winning Strategy

Arm yourself with the three questions every dealer should ask of every technology provider.

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Dealer Opsby Gregory ArroyoNovember 15, 2017

F&I Pacesetters: Bob Moore Cadillac of Edmond

The Edmond, Okla., Cadillac dealership is one of two Cadillac stores in the Bob Moore Auto Group, a 14-rooftop dealer group founded by Robert W. Moore.

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Digitalby Matt MuilenburgNovember 13, 2017

3 Things you Need to Know About AI

Forward-thinking dealers are leveraging the limitless power of artificial intelligence to boost sales and service revenue.

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Trainingby Jim LemanNovember 13, 2017

Retention by Design: Driving Growth for Lester Glenn Auto Group

Kerry Monica and John Perillo invested in a comprehensive retention program that has delivered an additional $274,000 in monthly labor and parts revenue.

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Trainingby Ronald J. ReahardNovember 8, 2017

What Are You Teaching?

Dealers can be good teachers or bad teachers, and their influence on employees extends well beyond the showroom walls.

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Dealer OpsCover Storyby JimNovember 7, 2017

Health Care Reform From the Dealer Perspective

The Trump administration has shifted its focus to tax reform, but the need to fix health care remains. Learn what’s at stake for dealers and other business owners.

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Dealer Opsby Tony Allison and Brian BrueggemanOctober 7, 2017

NQDC Plans Help Dealers Attract and Retain Top Talent

Get the skinny on nonqualified deferred compensation plans and learn how they create a competitive advantage for dealers who wish to attract the best candidates and keep them on the payroll.

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