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Digitalby Mauricio EspinosaJune 30, 2007

When Approaching The Hispanic Prospect, Don't Shoot Yourself In The Foot

Mauricio Espinosa - As soon as the salesperson opens their mouth, in those brief few initial seconds, your salesperson can choose to shoot themselves in the foot or present an excellent and lasting first impression...

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Dealer Opsby Carlos RodriguezJune 29, 2007

The New Employee You Just Hired Committed Bank Fraud: The Value Of Background Checks

Carlos Rodriguez - Bad hiring decisions can affect a company’s finances as well as the morale and productivity of current staff. The US Labor Department estimates the cost to replace an employee is 30 percent of that person’s salary.

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Online Ad Disclosures: Online Advertising Guidelines

Jennifer Murphy - As most dealers know, when you make particular claims (what the FTC refers to as “trigger terms” or “trigger claims”) in advertisements of any kind, disclosures are required ...

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Dealer Opsby Mark O'NeilJune 27, 2007

Enjoy The Benefits Of Electronic Contracting

Mark O'Neil - Unlike traditional ink-on-paper documents, electronic contracts travel at nearly the speed of light. Since they move so quickly, they can be reviewed and approved faster. For dealers, the additional speed translates into ...

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Digitalby Rob ChesneyJune 26, 2007

Online Sales Go Full Circle: Tips And Techniques To Making Sourcing Inventory Online As Easy As Finding A Buyer

Rob Chesney - Just as it does for any buyer, the Internet offers dealers a chance to find the best deal on the best selection of vehicles from across the country and around the world...

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Fixed Opsby Don ReedJune 25, 2007

Are You NERVOUS About Your SERVICE?

Don Reed - Common sense tells us that increasing your profit margins is the easiest of the three ways listed above. This is the result of nothing more than an attitude on the part of the dealer and his management team to follow NADA guides...

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Dealer Opsby Greg GoebelJune 24, 2007

Finance Companies: Relationships Make The World go 'Round

Greg Goebel - The easy way for a new-start company to gain market share was to offer greater advances – and that they did. Through the mid-90s dealers saw some really aggressive programs as new companies entered the market...

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Dealer Opsby John ZieglarJune 23, 2007

SEM & Microsites Generate Online Sales: Courtesy Chevrolet Capitalizes Opportunity

John Zieglar - Based on statistics of online searches by car buying shoppers, Courtesy Chevrolet decided to allocate the majority of its SEM budget to using online Google “Sponsored Link” ads to drive car buyers to its sites...

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Dealer Opsby John CarrollJune 20, 2007

Wilde Jaguar Sells World Wide With The Help Of eBay Motors

John Carroll - In February, eBay Motors announced that it’s taking their online auto auction to the next level, with plans to roll out a new service called the Local Market that will let dealers post all of their used vehicles online for a...

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Dealer Opsby Jennifer RinconJune 19, 2007

Service, Swedish Cars And The American Way

Jennifer Rincon - During a time when American cars introduced front seat shoulder belts, Swedish engineers were already launching rear-facing child seats and testing their cars in aircraft wind tunnels...

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