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Digitalby Rob ChesneySeptember 16, 2007

Point, Click, Sale: Building an Online Dealership to Reach More Customers

Rob Chesney - The ability to market and sell vehicles online is becoming more critical every day. Below are a few best practices from dealers using eBay Motors to help your dealership make the leap online...

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Dealer Opsby Mark O'NeilSeptember 15, 2007

Tap Into Sub Prime Sales

Mark O'Neil - Not just any customer is the right candidate for your sub prime program. This type of loan can be uncertain; it takes staff training, a solid software partner and a skilled eye to determine whether the benefits outweigh the risks.

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Dealer Opsby Tom HeraldSeptember 14, 2007

Lets Talk About Price: Properly Handling The Important Question

Tom Herald - Whenever customers ask the price of a vehicle they are only requesting information, and this question is the first line of dialogue. A salesperson that cannot effectively answer the question is ...

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Dealer Opsby Jennifer RinconSeptember 12, 2007

Cross-Training To Customization: Clever Strategies Keep Anderson Of Lincoln In Tune With Customers

Jennifer Rincon - The ability to adjust and revise back-end business practices has kept Anderson of Lincoln, Neb. ahead of the curve for some time, both in profits and customer service.

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Fixed Opsby Jennifer Murphy BloodworthSeptember 10, 2007

The Value Of The Accessory Market

Jennifer Murphy - The OEM accessory market, according to Marketing Worldwide Corporation, is an estimated $182 billion market and is expected to be a $200 billion dollar market by the end of this year...

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Dealer Opsby Becky ChernekSeptember 8, 2007

Challenges in the Finance Office

Becky Chernek - Proper use of the menu means that these managers can present 100 percent of their products to 100 percent of their customers 100 percent of the time.

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Dealer Opsby Tom HeraldSeptember 1, 2007

Brand Your Business

Newspaper advertising is expensive and ineffective at branding your business. It is absolutely amazing how much money is wasted on newspaper ads, by car dealers who use it religiously, every week.

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Dealer Opsby Kevin DaySeptember 1, 2007

High Productivity

Every dealership needs to focus on employee satisfaction and support, as a means to reduce costly turnover and increase productivity. The revolving door for sales personnel must stop.

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Dealer Opsby Tom HeraldAugust 29, 2007

The Rate of Change

“If the rate of change on the outside exceeds the rate of change on the inside, the end is near.” Change is inevitable and it’s going to happen no matter what.

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Digitalby Daymond DeckerAugust 29, 2007

On The Road To Success: The Walser Way

Daymond Decker - In this highly competitive industry, top-performing dealers capitalize on innovative search marketing strategies to ensure that their Web site appears ahead of the competition on the most popular searches...

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