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Digitalby Joe TurnerMarch 7, 2010

Social Media’s Increasing Role in Dealership Marketing and How Your Dealership Can Get Started

Joe Turner - Few things have changed the way businesses advertise like social media. Of course, radio was a big change from print, and TV brought a whole new dynamic, but advertising was still a matter of pushing a message to the masses and hoping some got it.

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Dealer Opsby ADMMarch 3, 2010

BHPH Dealers Gain a New Advantage with Zoombak’s Locate Assist™

Zoombak®, a leading provider of GPS tracking devices, recently announced the launch of Locate Assist™, a new feature for the company’s buy here pay here product, Zoombak GPS Recovery™ Finance Track. This new feature will give buy here pay here dealers an advantage they didn’t have before in tracking their vehicles.

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Trainingby Greg WellsMarch 3, 2010

Five Necessary Skills to Increase Opportunity Share

Greg Wells - With a predicted 11.2 million sales in 2010, we will be short six million sales compared to 2007. Six million missing sales equates to 36 to 40 million missed showroom opportunities. It’s not market share you should focus on, but opportunity share.

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Dealer Opsby Brent CarmichaelMarch 1, 2010

2010 Forecast Calls for Mostly Sunny Skies

Brent Carmichael - For those of us in the BHPH world, the weather for 2010 looks to be mostly sunny with a few clouds here and there and a slight chance of a shower or two (very similar to what we saw in 2009).

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Dealer Opsby Kirk ManzoFebruary 27, 2010

Do Recognition and Compensation Motivate?

Kirk Manzo - The root of the word “motivation” comes from the Latin word “motivus” meaning to move or take action. So what moves your people to take action?

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Dealer Opsby Harlene DoaneFebruary 24, 2010

Picture-Perfect Online Inventory

Harlene Doane - It’s been said that a picture is worth a thousand words, and Steven Sodikoff, dealer principal of Steven Toyota Scion in Harrisonburg, Va., believes it applies to his inventory. Recently, Sodikoff invested heavily in his dealership’s online presence in a rather unusual way. He took an empty service facility and transformed it into a high-tech photography studio.

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Dealer Opsby Tom HudsonFebruary 22, 2010

Skinning Cats

Thomas B. Hudson - The old adage says there’s more than one way to skin a cat. The following plaintiffs sought to have the court hold the dealer liable for their injuries. First, they claimed that the dealership couldn’t disclaim the implied warranties of sale with respect to a safety defect.

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Dealer Opsby Brent CarmichaelFebruary 20, 2010

BHPH Dealers Improve the Basics in 2009 for Better Cash Management

Brent Carmichael - The main focus for BHPH dealers in the NCM BHPH 20 Groups program for 2009 was cash management. They looked to maximize cash flow to fund growth and/or reduce reliance on borrowed capital.

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Dealer Opsby Tony TroussovFebruary 20, 2010

Attracting and Retaining the Best Employees

Tony Troussov - Imagine what would happen if your organization was attracting and retaining the best of the best employees. What type of atmosphere would that create for your customers? What results would your company attain? Take a moment and think about it. Compare your answers to the reality you face every day.

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Digitalby Dean EvansFebruary 18, 2010

The New School is the Place to Be

Dean Evans - The war between the "old school" of marketing and the "new school" of marketing continues to rage, regardless of the gains the new school has made and the losses the old school continues to suffer in the marketplace. The Internet has the attention of the vast majority of consumers.

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