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Dealer Opsby Alexandra BarlowSeptember 16, 2011

Driversselect Adapts Boldly to Become a Driving Force in the Dallas Market

Imagine a customer coming in completely ready to purchase and driving off the lot in a new vehicle just an hour later—with no hassle or negotiation. This is the reality every day at driversselect. Writer Alexandra Barlow looks at the dealership's successful business model overhaul.

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Dealer Opsby Brent CarmichaelSeptember 12, 2011

Selling in the Dog Days of Summer

BHPH expert Brent Carmichael breaks down the formula for selling during the dog days of summer—training, appearance, marketing and advertising.

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Dealer Opsby Courtney ColeSeptember 9, 2011

Develop Niches in Your Used Vehicle Department

Dealer Courtney Cole explains how having multiple niches within a used vehicle department can benefit dealers.

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Dealer Opsby Kirk ManzoSeptember 7, 2011

Making Connections with Employees and Customers

F&I trainer, Kirk Manzo, discusses the importance of how a leader communicates with his or her staff and provides tips on how to effectively communicate with the four different styles of communicators.

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Dealer Opsby Allen DobbinsSeptember 5, 2011

Embrace Technology in the Dealership

Technology expert Allen Dobbins provides an example of how dealers are using data to help with inventory management and discusses what he sees for the future of the car-buying process.

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Dealer Opsby Alexandra BarlowSeptember 2, 2011

Dealing with DMS Redundancy

One major area of concern for dealers is what happens if their DMS goes down. DMS redundancy was one issue Blake Ledet, IT manager, addressed for the Team Automotive Group.

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Dealer Opsby Alexandra BarlowSeptember 2, 2011

Team Automotive Group Experiences Big Savings in IT

At Team Honda Automotive in Baton Rouge, La., the IT department has generated significant savings for the dealerships through smart computer purchasing, auditing phone bills, and getting creative with printing.

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Dealer Opsby David PritchardAugust 31, 2011

The Three Phases of Dealership Digital Marketing

Proper implementation of digital marketing in a dealership is a three-phase process. David Pritchard, director of marketing and public relations for Gentilini Motors, walks dealers through the basics of understanding consumer behavior, developing a digital marketing strategy and building an online presence

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Dealer Opsby Joe ChuraAugust 26, 2011

Five Tips to Get Started With WordPress

Joe Chura, a dealership Internet director, explains how dealers can start a WordPress blog in five easy steps, including a few suggested plug-ins.

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Dealer Opsby Tom HudsonAugust 24, 2011

Wrong Assumption on Dealer Participation Leads to Faulty “Study”

Thomas Hudson of Hudson Cook LLC, discusses the Center of Responsible Lending’s report entitled, "Under the Hood: Auto Loan Interest Rate Hikes Inflate Consumer Costs and Loan Losses."

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