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Dealer Opsby Gene DaughtryOctober 28, 2011

Financing Repairs for BHPH Customers

Best Ride General Manager Gene Daughtry discusses the benefits of working with buy here pay here customers to finance their vehicle repairs.

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Dealer Opsby Greg GoebelOctober 26, 2011

Make Sure Your SF Department Doesn’t Get Hosed

Special Finance Expert Greg Goebel explains how the concept of water through a hose can be an apt metaphor for a dealership’s SF business. He also details one dealer’s dilemma and explains how to fix it.

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Dealer Opsby Nicole MunroOctober 25, 2011

Disclosures in Auto Finance - Lesson 2: Application Disclosures

Attorney Nicole Munro discusses disclosures required by the Equal Credit Opportunity Act and its implementing Regulation B, along with the Fair Credit Reporting Act, when a consumer applies for secured credit.

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Dealer Opsby Alexandra BarlowOctober 24, 2011

Gibson Truck World Injects Personality into Its Advertising

Gibson Truck World, a 14-acre dealership in Sanford, Fla., sells about 150 vehicles per month. The dealership relies on social media, radio, television, magazines, the Internet, billboards and good old word-of-mouth to advertise the dealership.

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Dealer Opsby Joseph ClementiOctober 21, 2011

Managing Your Special-Order Parts

Dealership general manager Joseph Clementi explains how to manage and more closely monitor special-order parts as a way to control cash flow.

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Dealer Opsby Mark DuboisOctober 19, 2011

Finding Affordable BHPH Inventory in Today’s Tough Market

Buy here pay here expert Mark Dubois discusses how BHPH dealers are sourcing inventory in today’s tough used vehicle wholesale market.

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Trainingby Greg WellsOctober 17, 2011

Guidelines to Ensure Your Cars Get the Clicks They Deserve

Trainer Greg Wells discusses how dealers can effectively market vehicles online with proper pricing, quality photos and compelling vehicle descriptions.

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Trainingby Jennifer Murphy BloodworthOctober 14, 2011

Used Inventory Acquisition

Throughout 2011, used vehicle buying has been difficult for dealers. Five used car buyers share how they’re finding vehicles.

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Dealer Opsby Jon GreeneOctober 10, 2011

Give ‘Em Something to Talk About

Author Jon Greene discusses how dealers can differentiate themselves from the competition by implementing a customer loyalty program.

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Dealer Opsby Jennifer Murphy BloodworthOctober 7, 2011

Grogan’s Towne Chrysler Jeep Dodge Ramps Up the Used Car Department

When the going gets tough, the tough get going. At Grogan’s Towne Chrysler Jeep Dodge in Toledo, Ohio, Marc Ray took matters into his own hands when the market got tough, and as a result, the store is growing and more profitable than ever.

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