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Dealer Opsby David Keller, CPA, CFEJune 20, 2012

Service and Parts Profitability

Accounting expert David Keller explains how to structure the parts and service departments to accurately track sales and cost activity and increase gross profits.

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Dealer Opsby Gene DaughtryJune 20, 2012

BHPH Inventory Makes the Difference

Best Ride General Manager Gene Daughtry discusses the importance of having the right inventory for your BHPH lot.

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Digitalby George NenniJune 19, 2012

Does Your Website Adapt?

The rapid growth of mobile browsing makes a mobile/tablet presence required for dealers, but the continuous addition of new devices to the market can make it difficult for dealers to keep up. George Nenni explains how adaptive website design can help.

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Dealer Opsby Ali AmirrezvaniJune 18, 2012

Get Serious About Advertising the Service Department Online

Ali Amirrezvani reveals how dealers can make their service departments more competitive online, even against national service brands.

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Dealer Opsby Nicole MunroJune 18, 2012

New GAP Waiver Rules in Ohio

For many years, Ohio law has left many wondering whether the cost of GAP products can be financed. Attorneys Nicole Munro and Glenn Knirsch discuss the recent passage of a bill in Ohio that at last addresses the uncertainty surrounding the sale of these products.

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Dealer Opsby Alan MosherJune 17, 2012

The Three Generations of Buy Here Pay Here Dealers

Buy here pay here expert Alan Mosher compares different generations of BHPH and looks at how today’s top operations are preparing to lead the way into the future with generation three.

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Renovating and Rebuilding Three Dealers’ Service Departments

When upgrading their service departments, dealers must deal with many decisions and challenges like construction, provider selection, manufacturer requirements, and more. Auto Dealer Monthly took a look at the recent upgrade experiences of three dealers.

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Dealer Opsby Courtney ColeJune 13, 2012

Why Some Stores Are Always On Top of Their Game

Dealer Courtney Cole examines some common traits of consistently successful dealerships.

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Dealer Opsby Mark DuboisJune 11, 2012

Track Fixed Ops Costs for Valuable Information on Your BHPH Business

Mark Dubois discusses why BHPH dealers need to carefully track fixed ops costs regardless of whether they sublet reconditioning and repairs or perform the work in-house.

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Dealer Opsby Greg GoebelJune 6, 2012

Hiring, Paying and Training Special Finance Personnel

Special finance expert Greg Goebel discusses the importance of finding, training and retaining the right personnel for a successful special finance department.

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