Articles

Dealer Ops•by Kelsey Nolan•August 1, 2014

Sales Professional of the Month: Shawn Wallace

Honesty and loyalty help this Kentucky salesman close deals and allow him to work primarily on repeat business.

Dealer Ops•by Tom Hudson•July 22, 2014

The Cost of Compliance

A new study found that U.S. dealers spend more than $3 billion per year to keep up with federal regulations, but the total cost of compliance is undoubtedly much higher.

Dealer Ops•by Stephane Babcock•July 22, 2014

Big and Small

This month’s collection proves that concept and custom cars come in all shapes and sizes.

Dealer Ops•by ADM Staff•July 22, 2014

Lead Time

These four services were designed to help dealers create new sales opportunities and upsell customers.

Dealer Ops•by Jim Raposa•July 22, 2014

To Be or Not to Be On-Camera

Are you ready — and qualified — to become the face and voice of your dealership? Marketing expert asks the tough questions.

Dealer Ops•by Jody DeVere•July 22, 2014

Women Are Not a Moving Target

Simple promises and superior results are the key to marketing your dealership to women.

Dealer Ops•by Greg Goebel•July 22, 2014

The Foundation of Marketing Expansion

Dealers who dive into special finance without personnel, processes and pay plans in place are bound to miss opportunities.

Dealer Ops•by John Vecchioni•July 22, 2014

Coach to Win

Improve employee performance and retention with a renewed commitment to ongoing training.

Dealer Ops•by Samantha Cunningham•July 22, 2014

How to Respond to Comments

Marketing expert offers pointers for encouraging positive feedback and responding to negative comments online.

Dealer Ops•by Toni McQuilken•July 22, 2014

Independent Thinking

ADM profiles three independent dealers who take a hands-on approach to running their operations.

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